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Change Rules

  •  Go to Users
  •  Click on Call Routing User (Extension will show a 4000-4999 user)
  •  Go to Answering Rules
  •  Click and drag the arrow buttons next to the answering rules to re-order them
  •  Click Save
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Verification (Optional)

You may verify the currently applied Time Frame by navigating to the Answering Rules section of the appropriate user. You will see a blue Active tag next to the current Time Frame.