Rectify an Invoice
- Navigate to the Subscriber Profile
- Scroll down to the Invoice Details section in order to locate the invoice that needs to be rectified.
- Click on the icon to the right of the invoice to view the list of operations that can be performed on the invoice.
- Click on the Rectify option from the list.
- Select the suitable options is you wish to retain the invoice number, the invoice due dates or the invoice date.
- Click OK
- The invoice gets discarded and the same is sent back to the pending state under the Transactions tab. A success message will appear on the top of the screen notifying the success of the rectify operation.
- Click on the Transactions tab to the right to view the newly created transaction line item.