Edit Email Alerts

  • Once logged in, Navigate to Config > Alerts

  • Select the category of the email you would like to edit from the choices on the left side of the screen.

  • You can also search for any email you would like to edit.

  • Enter/Edit any of the following information:

  • From: Enter the email you want your alerts to be sent to your customers.
  • CC: This field can be used to CC the alert message to other addresses.
  • BCC: This field can be used to BCC the alert message to other addresses.
  • Subject: The Subject field appears as the subject of the Alert email which will be sent out after configuring.
  • Email Body: There will be a default email alert created for you. If you would like to make it custom, you can edit the body as you please. IF you want to insert a variable as part of your email alert, you can insert a variable from the "Insert Variable" drop-down.
  • Notify: This is used to select the additional contacts who need to be notified of the alert.
  • Click Save Changes

Attaching an image to the Alert

  • Click on the Insert Image from the editor toolbar.

  • Choose the image file and upload the image using the file browser. You can also host the image elsewhere and provide the image URL path in the "Image URL" field. It is recommended to use this approach over uploading the image using the file browser.

  • Click Insert Image

  • Click Save Changes